Safety Tips
A few simple habits keep buying and selling on Buyoo safe for everyone.
For customers
Check for the verified badge
Verified vendors have had their business details confirmed by Buyoo. Look for the badge on their profile before making high-value purchases.
Keep communication on Buyoo
Use Buyoo's messaging system for order-related conversations. It keeps a record you can refer back to if something goes wrong.
Pay through supported methods
Avoid sending payment outside Buyoo's supported channels — it removes the protections we're able to offer if a transaction goes wrong.
Meet in safe, public locations
If you arrange to meet a vendor or rider in person, choose a well-lit, public location, and let someone know where you'll be.
For vendors, brokers & riders
Protect your account
Use a strong, unique password and never share your login details, even with someone claiming to be from Buyoo support.
Be wary of unusual requests
Watch out for buyers pushing you to ship before payment clears, or asking you to communicate off-platform immediately.
Warning signs to watch for
- • Prices that seem too good to be true for the item or service
- • Pressure to pay immediately or move the conversation off Buyoo
- • Refusal to share verifiable business or contact details
- • Requests for sensitive personal or financial information
Seen something concerning?
Report it and our trust & safety team will look into it.