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Buyoo
Legal & Privacy
Your privacy and trust matter to us. Review our policies below.
Privacy Policy
Last updated: January 2024
1. Introduction
Buyoo ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our marketplace platform. Please read this policy carefully.
2. Information We Collect
We collect the following types of information:
- Account Information: Name, email, phone number, password (hashed), state, city.
- Business Information: Business name, category, and description (for vendors and custom vendors).
- Activity Data: Products viewed, searches, messages, orders, and interactions.
- Device Information: IP address, browser type, device ID, and location data.
- Payment Information: Processed securely through Paystack, Flutterwave, and Stripe.
3. How We Use Your Information
- To create and manage your account.
- To facilitate transactions between buyers and sellers.
- To display relevant products and advertisements near you.
- To send notifications about orders, messages, and promotions.
- To provide customer support and resolve disputes.
- To comply with legal obligations and prevent fraud.
4. Data Sharing
We do not sell your personal data. We share information with:
- Other users (as needed for transactions and messaging).
- Payment processors (Paystack, Flutterwave, Stripe).
- Cloud storage providers (Cloudinary for images/videos).
- Map services (Google Maps API for location features).
- Law enforcement when legally required.
5. Data Security
We implement enterprise-grade security measures including HTTPS, JWT authentication, password hashing, rate limiting, CSRF protection, XSS protection, SQL injection prevention, input validation, 2FA, email and phone verification, audit logs, device management, and session timeouts.
6. Your Rights
- Access: Request a copy of your data.
- Download: Export your personal information.
- Delete: Request deletion of your account.
- Correct: Update inaccurate information.
- Opt-out: Manage marketing and cookie preferences.
7. Data Retention
We retain your data for as long as your account is active. After deletion, we retain certain information for legal compliance and dispute resolution for up to 90 days.
8. Contact Us
If you have questions about this Privacy Policy, contact us at privacy@buyoo.com.